EXECUTIVE SUMMARY
This final graduation project describes the
development and proposal of a project management methodology for the DP unit
within the Belize Tourism Board.
The project aims to enhance the effectiveness
and efficiency of project management within the unit. The DP unit was developed
to assist in the development and planning of tourism related projects and
initiatives throughout the country of Belize.
To
successfully complete such projects, the DP unit is tasked with the planning,
implementation, management, and execution of various tourism projects
identified countrywide.
Over
the last year, the magnitude of projects managed and executed by the Belize
Tourism Board’s DP Unit has increased significantly.
With
the increase in projects, the unit has been faced with great difficulties in
executing and monitoring these projects due to the absence of a structured
management process.
The
absence of such a methodology resulted in numerous project delays and other
project related risks.
Thus,
the need to develop a project management methodology has been recognized. The
justification for the research was to develop and propose a project management
methodology to test the benefits of adopting a project management methodology.
Preliminary
research on the benefits of adopting a methodology included the enhanced,
efficient, and structured management and execution of a project.
Research
results justified the development and proposal of a thorough and comprehensive
project management methodology as beneficial to the DP unit.
Objectives
were formulated to guide the development of the project management methodology.
The
project development is guided by the general objective to develop a Project
Management Methodology, based on PMI Principles, for the enhanced execution of
tourism-based Projects by the Destination Planning Unit within the Belize
Tourism Board (BTB) to improve project execution efforts.
In addition to the main objective, seven (7)
specific objectives were also used as a guide which included: to assess the
Belize Tourism Board's current project management practices within the
Destination Planning Unit to determine its weaknesses and strengths; to assess
the current organizational structure, skill set, administrative procedures, and
process flows of both the Destination Planning Unit and the Belize Tourism
Board to better understand its operations and increase efficiency in project
management; to develop a framework for all projects, managed and executed by
the DP unit, using the newly developed Project management methodology; to
conduct research and compare various project management methodologies to
identify the best methodology for the Destination Planning Unit; to conduct
research on various Green Procurement principles that could be incorporated
into the project management methodology of the Destination Planning Unit that
are effective for the xiv tourism industry; to develop and identify best
practices to be used by the DP unit an effort to strengthen the skill set,
organization structure, and process flow of the Destination Planning regarding
project management; to test the final developed Project Management methodology
on a sample project executed by the Destination Planning Unit to verify the
efficiency and accuracy of the developed methodology.
The
FGP objectives were achieved using both qualitative and quantitative research,
inclusive of surveys & questionnaires, interviews.
Systematic
reviews and observational methods were used to carry out the necessary
research. Surveys & reviews, interviews and observational method were
executed with the BTB management staff and DP unit to determine the needs of
the unit, gather feedback and suggestions, and communicate to stakeholders the
development of the project management methodology.
Systematic
reviews were also used to gather, identify, and analyze pertinent information
on project management templates, frameworks, and methodologies.
The
completed FGP proved successful, and the general objective to develop a project
management methodology for the DP Unit was achieved.
Assessments
conducted on the DP unit and the BTB proved that the DDP unit has competent
employees capable of implementing and following project management practices
outlined by PMI, and the unit has access to the necessary resources.
However, the absence of a structured PM methodology and the lack of Project Management principles were revealed during the assessment.
Green procurement has been
incorporated into BTB's policies and, by extension, the DP unit must follow
such policies.
PM templates and plans were completed to enhance the efficiency and productivity of the DP unit.
The Dangriga Cultural Trail Project aided in the successful
testing of the developed DPPMM. Recommendations included the adoption and
implementation of the framework presented via the FGP.
Execution
of the DPPMM Implementation plan is highly recommended. The incorporation of
the PM templates, plans, process flows, and strategies within the DP unit is
also recommended to enhance the output of the DP unit.
Descargar Aquí :
www.uci.ac.cr/Biblioteca/Tesis/PFGMAP2140.pdf
Estudiante: Evelyn Chelsea
Tutor: Sophia Crawford
Lector: Roger Valverde
Lector: James Pérez
Fecha : Junio 2021