EXECUTIVE SUMMARY
“Telecommunications Project Management – a holistic approach for operations-related services by T. Frisanco, N. Angleberger, R. Ang, and S.Onu,” quotes that the telecommunications industry has undergone a rigorous paradigm shift and value migration from equipment sales towards operations related services, providing long-term, ongoing operations rather than one-time deployment and commissioning. With project complexity and lifetime constantly increasing, the nature of contracting and the vendor-operator partnership changes.
Both companies, CWC and Ericsson have project management offices, neither of which is located within the OECS. The local team, up to this juncture, is utilized only after project completion, and the deliverables were handed over to operations.
This is changing, and the local team will be required to participate in the project management processes, e.g. adequate stakeholder consultation, projectized work, etc. This project management plan will enable the understanding and practical application of the various procedures, such as the monitoring and reporting mechanism and timely engagement of stakeholders, whilst increasing the efficiency of the overall Ericsson project management office.
The final graduation project general objective is to develop a project management plan, framed within the standards of the Project Management Institute, to manage the technology update of a radio access network in Saint Lucia.
The specific objectives are to create a project charter to formally authorize the project; to create a scope management plan; to create a schedule management plan to support the development and management of the project schedule; to create a cost management plan to define the processes for developing and managing the project budget; to develop a quality management plan to identify the quality requirements for the project; to develop a resource management plan to ensure that all resources are identified and managed effectively; to develop a communication management plan to ensure the timely and effective communication of the project status and other key information; to create a risk management plan to identify and examine risks to the successful completion of the project and further, develop plans to minimize the prospects of those risks; to develop a procurement management plan to be used to obtain products and/or services necessitated by the project; and to develop a stakeholder managementplan to identify, support, and ensure the effective engagement of the project stakeholders.
The methodology for the research was a combination of all four (4) approaches: qualitative, quantitative, analytical, and descriptive methods. A combination of literature review exercises, strategy and process mapping approaches, and various interviews provided for the comprehensive analysis of the existing processes and resources within the Ericsson and CWC project management offices that will be used in the subsequent development of the local project management plan. In instances where collated information was not readily available, datasets were examined and aggregated.
The resulting project management plan spanned the areas of the project that necessitated identification, analysis, moderation, and control to ensure project completion within schedule and budget while guaranteeing quality and regulatory specifications.
Metrics to monitor and control the schedule, quality, performance, and budget were identified, along with the communication procedures and reporting methods to ensure project progress and control variances.
The advantage of having documentation of recently performed projects with similar objectives in other business units was integral in grasping what was required for the success of this project. This project management plan documented the time and cost constraints and included the associated risks, opportunities, and related mitigation and management recommendations. Nature, the government policy, societal norms, regulations, and telecom standards were considered in everycomplementary plan and were orchestrated within the scope requirements, quality monitoring, risk identification, and management processes.
This Saint Lucia LTE upgrade project management plan will become part of the local Ericsson project management and operations environment aiming to ameliorate efficiencies by improving the skillset of the local Ericsson staff and identifying local contractors and suppliers of required quality. These benefits allow the local Ericsson team to develop and be active participants in the Ericsson ethos of empowering an intelligent, sustainable, and connected world.
Estudiante :Horace Popo
Aprobado: Setiembre 2020
Tutor: Osvaldo Martínez
Descargar Aqui:
http://www.uci.ac.cr/Biblioteca/Tesis/PFGMAP2071.pdf
