viernes, 20 de marzo de 2020

SETTING UP A PMO UNIT FOR REPUBLIC BANK (SURINAME) N.V. (RBSR), A SUBSIDIARY OF REPUBLIC FINANCIAL HOLDING LIMITED (RFHL)



EXECUTIVE SUMMARY (ABSTRACT) 


Change is constant. Upon planning and implementing changes, there are several requirements e.g. staff availability with the required skills or knowledge, planning and coordinating with vendors, configuration knowledge.

For changes in an established organization, these additional tasks are assigned to selected staff members, whom would have to be able to execute their daily tasks, and the additional tasks. 

This creates a situation that some staff members are requested to join several change projects, because of their knowledge, skills, experience. In the organizational structure of Republic Bank (Suriname) N.V. a unit or department, assisting and guiding in a change is, same as in the parent company before 2017, is not born yet. 

Within RBSR for the medium to large-scale projects, a team is called together to assist. The general objective was to develop a Project Management Office proposal for RBSR to institutionalize project coordination within the company, and optimize the results of the projects implemented by the company. 

The specific objectives were: to assess the current environment of RBSR, in order to determine the project management strengths, improvement, opportunities and needs; to analyze the different PMO types in order to establish the most suitable for RBSR; to establish the roles and responsibilities to be assigned to the PMO; to position the PMO in the organization chart of RBSR; and to determine the PMO implementation plan for RBSR in order to outline the main steps required. 

The methodology for this research was based on analytical method, deductive - & inductive research approach; literature reviews of similar researches, a questionnaire analysis was performed for middle and top management, and several interviews were held.

The conclusion resulting out of this research is that the main objective – to establish a PMO in RBSR – Institutionalize project coordination in order to optimize the results of the projects implemented by the company. x Furthermore RBSR’s staff is relatively familiar with the concept of project management, but it also recognizes it requires some adjustments on levels for the better. 

Upon the analysis of the three basic types of PMO’s, it was concluded that a combination of supporting and controlling PMO is most effective currently.

The main roles and responsibilities identified for the PMO with three aspects: Establishment of project methodologies, Project tracking and Project Support. The author recommended that the PMO as suggested be implemented, as well as involve Executive management for the role out of the office, in order to create awareness and keep communications open. A team should be established in order to review the effectiveness of the PMO regularly, as well as an assessment, in order to establish the PMO roles if changes occurred within the organization.


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