EXECUTIVE SUMMARY
The
Antigua Public Utilities Authority is one, if not only, the largest employer in
Antigua and Barbuda. With a staff complement of over eight hundred employees
working across more than ten locations, management of its prime resource was a
costly challenge.
Numerous attempts were made to encourage
employees to be honest about time paid for time worked. However, this was
easier said than done. Buddy punching was an issue, and even after implementing
a biometric software to improve productivity and accuracy in the payroll, it
was later revealed that this software was not compatible with the current
payroll system.
As
a result, employees recorded their work times in books and time sheets. This
posed a monthly challenge for the Payroll and Accounts Department who were
tasked with processing salaries and wages on time.
Therefore,
this document will describe the development of the Project Management Plan for
the implementation of the Sierra Workforce Solutions Time Management Software
Software at the Antigua Public Utilities Authority.
This
will be necessary for accurate and efficient time management of the Authority’s
staff complement. The general objective was to develop a Project Management
Plan according to the Project Management Institute's (PMI) standards and
framework to successfully manage the implementation of the Sierra Workforce
Time Management System Project at the Antigua Public Utilities Authority.
The specific objectives were: (1) To create
the project charter that formally authorizes the project, and to gives the
pProject mManager the authority to use/utilize resources within the Antigua
Public Utilities Authority to prepare the Project Management Plan;
(2)
To develop a project management plan to define how the project will be
initiated, planned, monitored and controlled, and closed;
(3)
To create a Scope Management Plan to ensure that all the work, and only the
work required is done according to the plan, and to ensure the successful
completion of the project;
(4)
To create a Time Management Plan to ensure that all work is completed within
time constraints;
(5)
To create a Cost Management Plan to plan, manage and control the project's
budget;
(6)
To create a Quality Management Plan to identify quality requirements in order
to ensure deliverables meet expectations;
(7)
To develop a Resource Management Plan to ensure that all resources are
identified and managed efficiently for the successful completion of the
project;
(8)
To develop a Communications Management plan to ensure the timely, accurate and
effective communication to all stakeholders;
(9)
To create a Risk Management Plan to identify and examine risks and create
responses and management to these risks to ensure the successful completion of
the project;
(10)
To develop a Procurement Management plan to ensure the correct products,
services and results are procured by the project; and
(11)
To create a stakeholder management plan to identify and manage all project
stakeholders’ expectations and to ensure efficient and effective stakeholder
engagement throughout the life of the project.
The
research methodology for the Final Graduation Project was analytical and
observational. To add, both primary and secondary sources of information were
utilized for data collection and analysis.
Wherein
the main sources used to gather information included A Guide to Project
Management Body of Knowledge (PMBOK Guide) Sixth Edition, PMI’s online
resources, interviews and meetings that were held with key stakeholders within
the organization and the time management software development company.
Consequently,
the information was analyzed to create each subsidiary plan used to develop the
Project Management Plan for the implementation of the Sierra Workforce
Solutions Time Management Software System at the Authority.
Hence,
the development of the Project Management Plan for the Sierra Workforce
Solutions Time Management Software Project will cover all project knowledge
areas. Moreover, this is the first attempt to the creation of a robust and
comprehensive Project Management Plan for any project within the Antigua Public
Utilities Authority and will form part of the Authority’s overall strategic
objective in realizing business value from future projects, by documenting and
leading projects successfully according to the plan.
Lastly,
it will be extremely important for the Authority to establish a Project
Management Office to support the various Business Units with their project’s
efforts.
This
office will provide Project Manaement Training to the Engineers/Project
Managers and their Teams with a focus on successfully managing projects within
the Authority. Also, implementing a change control process, which is overseen
by a Change Control Board will be critical for ensuring all projects are
managed efficiently and effectively, and that any changes to any aspect of the
project is approved (or denied) before being implemented. Also, project
communication is key for ensuring all stakeholders are kept abreast of the
project’s performance, and it is the Project Manager’s responsibility to ensure
that information is communicated at the right time, to the right persons and
via right medium. Properly documented meeting minutes with action points can
assist the Project Manager with communicating the project’s status to all
stakeholders and inform project team members of their assigned tasks to be
completed. Finally, the creating of a lessons learned repository would be ideal
for use as a reference for future projects.
Descargar Aquí:
https://www.uci.ac.cr/Biblioteca/Tesis/PFGMAP2133.pdf
Estudiante: NICOLE D. EDWARDS
Fecha de aprobación: abril 2021
Tutor: JAMES PEREZ
Lector: CARLOS BRENES MENA
Lector: XAVIER SALAS
