EXECUTIVE SUMMARY (ABSTRACT)
When a person forms a family there are a number of issues on which they should be concerned: getting a house to live with their partner and their children, getting food, clothing, education, health, and additional important issues.
Bearing in mind that, building and maintaining a family costs money and that everyone neither has the possibility of leaving their children in the care of relatives nor do they want, or cannot, hire strangers to raise their children, then working from home becomes a possible alternative for spending time with the family.
This alternative becomes more viable when there is space, specific knowledge on a subject, and one lives in a place whose social, economic, cultural, and demographic characteristics make it an ideal niche to develop a business idea, just as in the case of the artisan market in Popayán, Colombia.
Without any previous experience in setting up businesses or related businesses and with the pressure and need to generate income for their upkeep, without sacrificing parenting time, the family required the application of project management practices to carry out the creation of the business successfully.
The Final Graduation Project general objective was to create a Project Management Plan to manage the creation of a handicraft business project in Popayán, Colombia.
The specific objectives were to create a scope management plan that includes; the work required to complete the project, develop a schedule management plan that helps managing the timely completion of the project: generate a cost management plan that supports the completion of the project with the approved budget, produce a quality management plan that allows the incorporation of quality policies to the project and products in order to meet the expectations of the stakeholders, create a resource management plan to know the resources required to carry out the project, generate a communications management plan that helps the communication flows between parts, produce a risk management plan that improves the chances of project success, develop a procurement management plan that supports the acquisition of goods and/or services required for the project completion, and make a stakeholder management plan that promotes the identification and engagement of stakeholders.
The development of this project used qualitative as the primary research method. The main sources of information were interviews conducted with stakeholders and experts in addition to the book “A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Sixth Edition”. In addition, project management tools such as MS-Project, WBS Chart Pro as well as Microsoft Word and Microsoft Excel were used.
This combination made it possible to use the tools provided by PMBOK® Guide Sixth Edition to construct, from first-hand information of the particularities of the
family and the commercial and artisanal environment of the region, the project management plan with its subsidiary documents.
Management plans were developed for scope, schedule, cost, quality, resource, communications, risk, procurement, and stakeholder according to the defined objectives.
On the other hand, it was concluded that it is necessary to make a correct delimitation of the scope and to recognize which tasks are necessary to fulfill the objective of the project and which tasks are not.
It was also determined that the processes to create and legalize a business in Popayán must be contemplated and estimated in the schedule due to its extension.
The entrepreneurs decided to perform various tasks instead of hiring specific personnel to reduce costs. It was also agreed that the definition of metrics and quality factors depended on the characteristics of the project, as well as, the allocation of resources according to availability and skills facilitates the completion of designated activities.
It was also determined that communication is very important- for projects with requirements that can change over time- that risks must be identified and managed regardless of the size of the project.
Certain characteristics of acquisitions affect the time it takes for supplies to be received from the moment the order was placed and it is important to correctly define those involved so as not to affect the development of the project which, regardless of its size, is simpler by using good project management practices.
Finally, additional recommendations were generated, such as, the need to monitor the social and governmental status of the location where the project will be carried out. Possibility for the government to establish a roadmap that contains all the necessary tasks to legalize a business.
The organization has documentation that remains updated in a means of mass socialization (such as web pages), that means of contact other than in person are created or enabled to know and deliver the documentation required to legalize a business, that legal requirements vary depending on the type of business and that entrepreneurs maintain an availability of time or that, in case there are changes in requirements, availability or conditions, must be communicated to the other members of the project to make the necessary adjustments.
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