EXECUTIVE SUMMARY (ABSTRACT)
Network technologies are essential nowadays in digital economy. Multiple interconnected networks create the base that delivers the information and services we use daily. Projects including any networking infrastructure changes must stick to solid project management discipline. No matter if It embraces only installation, configuration, or upgrade of a network, it needs to be delivered on time, within budget, and met the defined goals.
The evolving digital era that we live in require new technologies every day, our networks must be in the most optimal conditions to support these new technologies.
Manufacturing plants are always trying to improve processes and within these processes the IT systems plays a particularly important role. Therefore, to support the constant changes they need to increase efficiencies and capabilities in the network environment.
Eaton corporation is a worldwide organization that focus to delivery power management solutions. They have several manufacturing plants all over the world.
They have a very structured organization and multiple IT PMO offices to handle the delivery of the projects globally.
The IT Infrastructure PMO office handles various programs, one of them is the delivery of network projects, this program received a request for deliver a network upgrade project in one of the manufacturing plants in Monterrey MX.
The PMO office have some process in place but there are some needs of improvement to be made by following PMI standards recommendations. Hence, a project management plan was created, including tools and techniques and document templates to complement these processes.
This plan will be used as a baseline for future projects alike. The general objective was: To develop a Project Management Plan for a network Infrastructure upgrade in a Manufacturing plant in order to have a baseline for all the activities that involve this type of projects and assure the Project successfollowing the Project Management Institute best practices.
The specific objectives were: To create a Project charter to define the key input elements to produce the project management plan, to develop a stakeholder register in order to manage the project engagement to ensure the project satisfaction, to develop a scope management plan in order to assure includes all required work to the project success, to develop a requirements management plan in order to setup and understand how requirements will be identified, documented, analyzed and managed for the project, to develop a schedule management plan in order to ensure the timely completion of the project, to develop a cost management plan in order to predict coming expenses to reduce the chances of going over budget, to develop a quality management plan to determine quality policies and procedures relevant to the project for both project deliverables and project process, defines who is responsible for what, and documents compliance, develop a resource management plan to identify, obtain, and manage the resources needed for the successfully completion of the project, develop a communication management plan to ensure the communication is effective for stakeholder and at the same time to define necessary activities to implement the communication strategy, develop a risk management plan to identify and evaluate risks to successfully complete the project and reduce the probability and/or impact of negative risks, develop a procurement management plan to purchase products, services by the develop of agreements, develop a project stakeholder management plan to define people, group or organization that could be impacted by the project and have a plan to effectively engage stakeholders.
The methodology used for research was qualitative instruments like content/Text analysis by analyzing different texts such as current project management processes within the company, PMBOK Guide, Websites, Interviews with other project managers and network supervisors on how do they think it’ll be the best approach to follow for create this plan and case studies research on how other companies handle these type of projects.
The project management plan was built by an extensive analysis of the current company processes and by comparing current practices with the PMBOK Guide, in addition the necessary templates were established to document all project information and the most significant thing ensure quality and objectives are met on time and within budget.
The company didn't consider a structured project plan for the specific knowledge areas, therefore, it was recommended to include all of them on the main project management plan. The finished plan has provided an improved approach for applying Network Infrastructure projects in the future and to have a template archive for the PMO office.
Descargar aquí: https://www.uci.ac.cr/Biblioteca/Tesis/PFGMAP2101.pdf
Estudiante: ALEJANDRA RIOS OROZCO
Tutor: Carlos Castro
Lector: Juan Camilo Delgado Acevedo
Lector: Osvaldo Martínez
