EXECUTIVE SUMMARY (ABSTRACT)
Bajo Sombra Coffee is a soon to be opened local family-owned coffee shop, placed
in the owner's house backyard located in Belén, Heredia. It will have a schedule of
Tuesday to Sunday from 8 a.m. to 7 p.m.
Bajo Sombra will be visited by locals and
people from the different work Free Zones located around.
Its owners, the Castro González family, will transform their private residence into a
local public space with the intention of their customers enjoying the coffee options in
an immersive experience, but they have no previous background in construction or
remodeling.
Therefore, the project team will support the family creating a project
management plan in order to maximize their resources and minimize the waste in
the construction from the earliest stages of the project, so they can open the coffee
shop as soon as possible and focus on running the business and creating the
experience desired for their customers.
The married couple owner of the land is already retired from their previous careers
and Andrea, their daughter, works at a multinational company located in the
surroundings, so the intention of this coffee shop is to generate additional income
for the family and continue in parallel with the current jobs, rather than being the only
income source for them.
Nevertheless, if the coffee shop grows big enough, Andrea
will like to make it her main job, as the social impact is bigger than her current job.
The coffee shop will employ at least 10 people and will support additional families
through different vendors.
The Final Graduation Project's general objective was to create a Project
Management Plan for the construction of the cafeteria, framed within the Project
Management Institute (PMI) standards.
The specific objectives were: to create a
project charter and provide the project manager with the authority and organizational
resources for the project management plan completion; to create a sustainable
scope management plan, defining the key stakeholders and requirements; to create
a sustainable schedule management plan for the completion of the project in the
established and agreed timeframe; to create a cost management plan that ensures
the completion of the work packages and manage the project within the budget
constraints; to develop a sustainable resource management plan that ensures the
assignment of resources complying with the international laws and conventions on
labor and manage all the project resources effectively; to create a sustainable risk
management plan that identifies, examines and plans the risk responses within the
likelihood and impact of happening; to create a sustainable procurement
management plan that ensures the external resources comply with the project
budget, quality, and time requirements; to develop a sustainable quality
management plan that guarantees stakeholder acceptance; to create a sustainable
communications management plan that ensures timely and clear communication
with the different stakeholders of the project status; to develop a stakeholder’s management plan for the identification of the key stakeholders and their relevance
to the project success.
This project methodology included primary and secondary information sources,
varying from interviews and communications via email between Bajo Sombra owners
and the performing organization, to the use of the PMBOK Guide 6
th Edition (PMI,
2017) and PMI database, analyzing the information gathered through the analytical
research method to create the Project Management Plan to complete the project.
In order to successfully complete the Bajo Sombra Coffee Shop renovation, a Project
Management Plan was created, framed within the Project Management Institute
(PMI) standards, using an analytical method.
The first step for the Project
Management Plan was to create a project charter as stated in the specific objective
number one. Taking into consideration the project deliverables and objectives, a
schedule management plan was defined to complete the project in the established
and agreed timeframe, as stated in the specific objective number three, including the
project schedule, predecessor and dependencies, as well as the control schedule
practices.
Based on the activity list, a cost management plan was created to ensure
the completion of the work packages and manage the project within the budget
constraints, including the cost estimates and cost control activities, as stated in the
specific objective number four.
With the created procurement management plan, the procurement types, the
procurement needs, and categories were identified to ensure the external resources
comply with the project budget, quality and time requirements, as per specific
objective number seven.
Based on influence, impact, power, and interest, the key
stakeholders were identified and their relevance to the project success in the
stakeholder’s management plan, in the register matrix, analysis, and management
decision, as per the specific objective number ten.
The Project Management Plan
was successfully created based on the Project Sponsor and other stakeholders’
requirements, as it was set as the general objective of the Final Graduation Project.
It is highly recommended to Bajo Sombra Coffee Shop to keep a project pipeline to
make continuous improvements for the customers, as well as to consider making
surveys (in social media) about which music groups should be considered to
increase customer interactions and engagement.
In general, they should keep
updating the business plan as needed, to ensure competitiveness.
The University for International Cooperation (UCI) should assign the tutors earlier in
the process to ensure the alignment is done according to the schedule provided in
the Graduation Semin
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Estudiante : Valeria Mena Guevara
Fecha de Aprobaciòn : March 2020
