EXECUTIVE SUMMARY (ABSTRACT)
This final graduation project was developed
at the engineering department of Allergan Costa Rica. This company focuses on
developing, manufacturing and commercializing branded pharmaceuticals, devices
and biologic product for patients around the world. Its Costa Rica division are
intended to manufacture breast implants, of gel and saline families and
variations, with the highest quality standards.
The engineering department must guarantee
the operation continuity of the manufacturing environment through the regularly
maintenance activities, also ensuring the implementation of the improvement
opportunities, facilities expansion, and automation projects identified to
maximize the profitability of the business.
Currently, the engineering department of
Allergan does not have a methodology with clear and concise procedures and
templates for project management, which causes recurrent problems during the
execution of the projects that impacts the results in terms of scope, cost and
time.
The general objective for the project was to
develop a methodology for engineering projects management at Allergan Medical
Costa Rica, in order to guarantee the successfully accomplishment of the
projects in terms of scope, time and cost. The specific objectives were: to
develop an analysis of current state of the engineering department regarding
the project management, in order to identify the areas of improvement at which
the methodology must focus on; to elaborate procedures and templates to
standardize the engineering projects management; and to propose an
implementation strategy to offer a guide with the steps required for the application
of the project management methodology.
To reach the objectives proposed, there was
conducted a series of interviews and observation sessions to assess the current
state of the project management at the engineering department, then there was
used the tools, techniques, and good practices of the Guide to the Project
Management Body of Knowledge (PMBoK) as base to adapt and develop the project
management methodology at the requirements found in the initial state analysis.
The current state analyzes demonstrate that
there exist weaknesses in terms of project management in four of the different
phases: initiating, planning, executing and closing, therefore the entire set
of procedures and templates made and proposed by the methodology were based on
those improvement opportunities detected as part of the initial results of the
current final graduation project.
The procedures and templates developed by
the methodology are explained in order to provide the basis for its completion
and understanding their importance for the entire organization.
The document ends with the conclusions and
recommendations, where it reaffirms
the achievement of the stated objectives as providing
the organization with tools and procedures that will help you manage each project,
based on the best practices outlined in the PMI and bibliography related; to
achieve this, it was suggested that the implementation be conducted by a person
with knowledge in the administration of projects and with the skills needed to
lead the organization in the start-up of the methodology; equally, its main
users should be trained in according to the training plan in order to obtain the
necessary knowledge bases regarding project management.
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http://www.uci.ac.cr/Biblioteca/Tesis/PFGMAP1931.pdf
